Privacy Policy – pk1997 Online Gaming Pakistan

1. About This Policy

pk1997 takes the privacy of its players seriously. This policy applies to all personal information collected through the pk1997 website and platform, regardless of how you access it — whether through a desktop browser, mobile browser or any other device.

This policy should be read alongside the Terms and Conditions, which together form the complete agreement governing your relationship with pk1997. If anything in this policy is unclear, please get in touch with our support team before registering.

By using pk1997, you acknowledge that the platform operates as an online gaming and sports betting service for adult players in Pakistan. The data practices described in this policy are designed to support that purpose securely and responsibly.

2. Data We Collect

pk1997 collects personal data in several ways — directly from you when you register or use the platform, and automatically through your use of the site. Below is a breakdown of the categories of data we collect:

We do not knowingly collect sensitive categories of personal data beyond what is necessary for identity verification and fraud prevention.

3. How We Use Your Data

The personal data collected by pk1997 is used for the following purposes:

• To create and manage your account, including verifying your identity and age.
• To process deposits and withdrawals in PKR and maintain accurate transaction records.
• To deliver the games, sports betting markets and platform features you access.
• To apply bonuses, VIP rewards and promotions correctly to your account.
• To detect and prevent fraud, money laundering, bonus abuse and other prohibited activity.
• To respond to your support queries, complaints and account requests.
• To send you account-related notifications such as transaction confirmations and security alerts.
• To send marketing or promotional communications — only where you have opted in to receive them.
• To analyse platform usage patterns and improve the overall experience for players in Pakistan.
• To comply with security, audit and operational requirements applicable to the platform.

We do not use your data for any purpose that is incompatible with the purposes listed above. If we intend to use your data for a significantly different purpose, we will notify you in advance.

4. Legal Basis for Processing

pk1997 processes personal data on the following bases:

• Contract performance — processing your account registration, deposits, withdrawals and gameplay is necessary to provide the service you have signed up for.
• Legitimate interests — fraud detection, security monitoring and platform improvement are carried out where our legitimate interests do not override your rights.
• Consent — marketing communications and non-essential cookies are processed only where you have given clear consent. You may withdraw consent at any time.
• Legal obligation — identity verification and record-keeping may be required to fulfil security and anti-fraud obligations.

5. Sharing Your Data

pk1997 does not sell your personal data. We may share your information with trusted third parties only where necessary and only for the purposes described in this policy:

• Payment processors — JazzCash, Easypaisa, Raast, bank networks and card processors require transaction data to complete deposits and withdrawals.
• Identity verification providers — where we use third-party services to assist with age and identity checks, limited data may be shared with those providers.
• Game content providers — your account identifier and game session data may be shared with the relevant game studio or live dealer provider when you launch a game. These providers operate under their own privacy standards.
• Fraud and security services — we may share data with anti-fraud tools or security partners to identify suspicious activity and protect the platform.
• Business transfers — in the event of a merger, acquisition or sale of business assets, your data may be transferred as part of that transaction. You would be notified of any such change.

All third parties with whom we share data are required to handle that data in accordance with applicable data protection standards. We do not share your data with advertisers or data brokers.

6. Cookies and Tracking

pk1997 uses cookies and similar tracking technologies to operate the platform, remember your preferences and understand how players use the site. The categories of cookies we use are as follows:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security tokens. They cannot be disabled without breaking core functionality.
• Functional cookies — these remember your preferences such as language and display settings to provide a more personalised experience.
• Analytics cookies — these help us understand which pages and features are most used, how long sessions last and where players encounter issues. This data is aggregated and not linked to individual identities.
• Marketing cookies — only placed where you have given consent, these help us measure the effectiveness of any promotional campaigns relevant to the platform.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect how some parts of the platform work.

7. Data Retention

pk1997 retains your personal data for as long as your account remains active and for a reasonable period afterwards. The specific retention periods that apply are:

• Account and registration data — retained for the duration of your account and for a period following closure to satisfy security and audit requirements.
• Transaction records — deposit, withdrawal and betting records are retained for a period in line with standard financial record-keeping practices.
• Support communications — messages exchanged with our support team are retained for quality assurance and dispute resolution purposes.
• Identity verification documents — retained for as long as required to support the verification process and any associated security obligations.

When data is no longer required and retention is not mandated by any obligation, it is securely deleted or anonymised. Anonymised, aggregated data may be retained indefinitely for statistical purposes.

8. Data Security

Protecting your personal data is a priority at pk1997. We implement technical and organisational measures to safeguard your information against unauthorised access, loss, alteration or disclosure. These measures include:

• Encryption of data in transit using TLS/HTTPS protocols across all platform connections.
• Encryption of sensitive data at rest within our storage infrastructure.
• Access controls that restrict internal access to personal data on a need-to-know basis.
• Regular internal reviews of security practices and third-party integrations.
• Monitoring systems that flag unusual account activity or access patterns.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in protecting your account by keeping your password confidential and logging out of shared devices. If you believe your account has been compromised, contact our support team immediately.

9. Your Rights

As a registered player on pk1997, you have rights over your personal data. These rights include:

• Right of access — you can request a copy of the personal data we hold about you at any time.
• Right to rectification — if any information we hold is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — in certain circumstances, you can request that we delete your personal data. This right is subject to our retention obligations and may not apply where data must be kept for security or audit reasons.
• Right to restrict processing — you can ask us to limit how we use your data in certain situations, for example while a dispute is being resolved.
• Right to object — you can object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent — where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the pk1997 support team. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing certain requests.

10. Children and Minors

pk1997 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on the platform or provided personal information, please contact our support team immediately so the account can be closed and the data removed.

11. Changes to This Policy

pk1997 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make changes, the updated policy will be published on this page with a revised date at the top.

We encourage you to review this page periodically. For significant changes that materially affect how your data is used, we will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect.

Continued use of the pk1997 platform after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may contact support to close your account.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, our support team is available around the clock.

Support is available 24 hours a day, 7 days a week. For account-specific data requests, please have your registered username or email address ready so we can locate your records quickly.

You can also review our Terms and Conditions and Responsible Gaming pages for further information on how pk1997 operates.